Thursday, October 1, 2009

Call Capture - An Invaluable Real Estate Marketing Tool

<p>In any bad economy, the technology available to competing companies can make all the difference.</p><p>Innovation is a solid way to improve sales and efficiency in a recession and this is no different in the current real estate market, which is dealing with well-publicized dwindling sales and an overabundance of homes. Call capture systems have provided a much-needed leg up for many agents, as the new technology interacts with customers in a way that generates leads and eventually sales.</p><p>Call capture systems work very simply; they're guided, automatic phone systems that a customer will call to find more information about a property. The advantage for the agents is that the calls made to a call capture number are all logged and reported, making follow-up easier and minimizing the number of missed calls or misplaced information that can cause an agent to miss a sale. It goes without saying that in a recession, even a single missed sale can mean the difference between a successful and a struggling agent. For this reason, more and more agents are turning to call capture systems to improve their home sales and generate more leads.</p><p>Real estate customers use any technology that can provide them with more information, and on demand audio is a powerful tool to this end. A home buyer who calls a call capture system can navigate through easy-to-understand menus to get an audio tour of a home, find more homes in the area in the same price range, and get the audio listings for those homes immediately. Name and address can also be captured from the caller id which can allow for more personalized follow-up calls while simultaneously helping agents to organize and manage their business.</p><p>Our society has tended to gravitate toward the concept of instant gratification, and the influence of the Internet and online listings has made the ability for buyers to quickly gather information absolutely essential. Call capture systems' value in this respect shouldn't be underestimated, and any technology that works for buyers immediately becomes essential to an agent. The systems are innovative and interact with customers in a convenient, simple, and quick way. The mix of high tech and low tech makes it a great tool for all age groups and demographics.</p><p>Real estate agents have seen hundreds of new leads appear due to call capture systems. Leads are generated automatically when a call capture number is placed in property listings, free reports, on sign riders - virtually anywhere that an agent would normally advertise or show properties. This automatic lead generation allows the agent to spend more time with serious inquiries and follow-up. The technology leads to increased mobility for agents, allowing them to leave the office without sacrificing leads or sales.</p><p>Call capture systems are also designed to work with an agent's existing phones and differentiate client calls. This feature means that interested clients can contact an agent anytime, but that the agent won't mistake the call for an existing client or personal contact. The resulting ability to manage and organize business is incredibly important in an increasingly saturated market like real estate.</p><p>The money that a real estate agency spends on advertising needs to be carefully controlled during a recession, and another benefit of the call capture systems is their ability to track the effectiveness of different ads. Since different extensions can be generated for different advertising mediums for the same home, an agent can easily track which advertisements are working and cut the ineffective ads. Whether the economy is healthy or not, putting money into the right advertising areas can be a boon to any business.</p><p>Call capture is an efficient and effective way for a business to ensure success through sales, as more time is spent with serious buyers. The information generated improves agents' abilities to make a specific pitch or show specific types of houses to the leads that might buy them. It's also a powerful tool for home buyers, and in recessions, the companies with the best tools flourish. Companies without advanced technological tools are likely in for a tougher time. However, with a bit of ingenuity and essential technology like call capture, even beleaguered real estate agents can survive and profit, regardless of the challenges of a changing market.</p><p>Brandi Cummings is an expert author on the unique issues facing agents in today's ever changing real estate market. Start effectively generating and pursuing red hot, real time leads right now. For a 15 Day Free Trial of a leading <a target="_new" href="http://www.realtyone800.com" rel="nofollow">real estate call capture</a> system visit <a target="_new" href="http://www.RealtyOne800.com" rel="nofollow">http://www.RealtyOne800.com</a> today.</p>

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